The /r/CRM community surfaced "CRM recommendations for small B2B service business? (not Salesforce)" this week, drawing 15 upvotes and 55 comments in the last few days and signalling new momentum around pipeline visibility and forecast accuracy.
For operators, the big question is how to keep pipeline hygiene tight without slowing reps down. Use the conversation to benchmark your workflows and coach the team on what "good" looks like right now.
Action plan: Book a midweek pipeline scrub that focuses on next actions for top deals. Codify exit criteria for every stage so updates are consistent across reps. Pair forecast reviews with win-loss insights to improve confidence each sprint.
Catch the full discussion and add your perspective on reddit.com: Join the conversation.